My Account

1.

How do I register?

Contact your English teacher to request an account and password to be created for you.
2.

What is an activation code?

An activation code is a unique code made up of letters and numbers that you can use to access LearningRoom for free. You can obtain this code from the Teacher Portal or by contacting the LearningRoom team via WhatsApp at +62 817-0123-933 or by clicking "Need Help?"
3.

I have an activation code, how do I activate it?

On the login page, you can find the "Login with Activation Code" button. Click on it, and you'll be directed to a page where you can enter your code. Click "Login" and you'll be able to enjoy various features for free.
4.

I have an activation code, how long will I have access?

To find out the duration of your trial access, please contact our sales team via WhatsApp at +62 817-0123-933 or click "Need Help?"
5.

Why can’t I access my trial account?

It’s possible that your trial access has expired. Please contact our sales team via WhatsApp at +62 817-0123-933 or click "Need Help?" on the main page.
6.

I forgot my username.

You can ask your teacher to help you retrieve your username.
7.

I forgot my password.

You can ask your teacher to reset your password for you.
8.

How can I change my username?

You can change your username by going to your profile page. Click the "Edit" button next to your username and then update it to your desired choice.
9.

How can I change my password?

You can change your password by asking your teacher to reset.

Using LearningRoom for Student

1.

What are Galaxy Gems?

Galaxy Gems are points you earn to compete with friends from your school and nationwide.
2.

How can I earn Galaxy Gems?

Enjoy and complete all activities in each topic to earn Galaxy Gems and achieve exciting milestones!
3.

Can I skip topics or levels?

To maximize your learning, try to complete each topic in order. Once you've finished all the topics in a level, you'll be ready to move on to the next level and take on new challenges.
4.

How do I complete a topic?

In each topic, you'll find a variety of engaging learning activities. Make sure to complete all the activities to move on to the next topic. If you exit in the middle of an activity, you'll need to start over, but don’t worry—it's a great opportunity to deepen your understanding of the material.
5.

How do I advance to the next level?

To move on to the next level, make sure you've completed all the topics across both semesters in your current level. Each completed topic brings you one step closer to exciting new challenges in the next level.
6.

What reports will my teacher receive?

Your teacher will receive detailed reports on your progress, including the time spent on each topic, test scores, and exercise results. This helps your teacher understand your progress and support you better in your learning journey.
7.

Why am I receiving notifications for assessment tests?

You will receive notifications for assessment tests when your teacher assigns a new test. These notifications will let you know what type of test you need to complete, so you can be prepared and excited for the next challenge.
8.

What is the Leaderboard?

The Leaderboard is a feature in LearningRoom that lets you compete. You can see your score rankings both at the school level and nationally. It’s a fun way to see how your achievements stack up against your classmates and students from all over Indonesia!
9.

How do I get on the Leaderboard?

To get on the Leaderboard, you need to collect as many Galaxy Gems as possible. Keep working through and completing the topics to earn more Galaxy Gems. Stay motivated and watch your rank rise among your classmates and students from all over Indonesia!
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